Marketing

Marketing messages for real salon moments

Keep in touch with your clients without writing every message from scratch. Agendessa helps you send campaigns to client segments and set up automated messages around each booking.

Campaigns to client groups

You can send campaigns by email and WhatsApp to client segments in Agendessa. For example, you can contact loyal clients, lapsed clients or people you want to win back.

  • Email campaigns
  • WhatsApp campaigns
  • Client segments
  • Message templates in each language
Campaigns to client groups

Messages around each visit

Agendessa can send automated messages linked to the client journey. A colour client can receive a reminder before the booking, a thank you afterwards, then a time-to-come-back message based on the service interval.

  • Confirmation and reminder
  • Cancellation and no show
  • Thank you after the visit
  • Review request after the visit
  • Time to come back

More reasons to get in touch

Some messages help you look after quieter parts of the relationship. You can set messages for birthdays, gift cards, packages running low, freed slots and lapsed clients.

  • Birthday message
  • Welcome message
  • Package running low
  • Gift card message
  • Freed slot message

Frequently asked questions

Can I send WhatsApp messages from Agendessa?

Yes. WhatsApp messages go through the official WhatsApp Business Platform. Business-initiated WhatsApp messages need templates approved by Meta, and Meta charges per message.

Can I ask clients for a review after their visit?

Yes. Agendessa includes an automated review request after the visit, so you can ask at the right moment without typing the same message each time.

Can messages be sent when a client is due to return?

Yes. Agendessa can send a time-to-come-back message after each service's interval, such as a follow-up after a colour appointment or a regular treatment.

Can I send SMS campaigns?

SMS is coming later. Today, campaigns are available by email and WhatsApp.

Optional: the AI receptionist

It answers the phone, WhatsApp, Instagram, Facebook and your website chat and books straight into your calendar. Switch it on whenever you want.

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