Help centre

You can create an account for free without adding a card. During setup, choose your trade so Agendessa can prepare suitable services, client record fields and wording for your business.

Start with your services, prices and durations, then add each team member and their working hours. For example, check that a colour service has the right length before clients can book it online.

Yes. The trade setup gives you a useful starting point, but you can adjust prices, durations, wording and client fields in the dashboard.

Yes. Agendessa can import clients, services, team members and future appointments from Fresha, Booksy, Evo, MERO, Treatwell, Phorest or Excel and CSV files. The columns are recognised, you check the import before saving, and duplicates are skipped by phone number.

Use the calendar in day, week or month view. In the day view, each team member has their own column with their own working hours.

No. Agendessa shows only real free times and only team members who can perform the selected service. If a lash treatment needs a certain specialist, clients will not see other team members for that service.

Yes. You can drag and drop a booking to another suitable time. Agendessa blocks overlaps, so a busy Saturday column does not accidentally receive two clients at the same time.

Add breaks, holidays and blocked time in the calendar or settings area. You can also manage resources such as rooms, beds or grooming tables, so a massage booking does not clash with another service using the same room.

Your business gets its own booking page with a link and a QR code. Clients choose the service, team member and time themselves, day or night.

Yes. You can use a booking button for Instagram, Facebook and Google. If you already have a WordPress or Wix website, you can add the floating "Book now" button code.

Yes, deposits are optional at booking. Payments go into your own payment account, such as your own Stripe account or payment link, and Agendessa takes 0% commission on bookings.

Clients can cancel from their booking link according to your business rules. You can use the waitlist and offer freed slots after cancellations, which is useful when a colour client cancels close to the visit.

Client records include fields suited to your trade, such as colour formula, skin phototype, pet breed, size, temperament and vaccinations. You can also see appointment history and sales history.

Allergies and alerts are shown in red in the calendar. This helps a team member notice important information before the client sits down.

Yes. Forms and consents can be signed on a tablet and kept in the client record. This is useful before skincare, tattoo, aesthetics or other treatments that need clear consent.

Yes. Before and after photos can be stored in the client record. For example, you can keep a last-visit photo for a colour client so the team can check the result next time.

Yes. You can issue a receipt or company invoice in the app. Agendessa does not send invoices to government e-invoicing systems and is not a fiscal cash register.

Payment links can be used through your own Stripe account or your bank. The money goes directly to your business and Agendessa takes 0% commission.

Yes. Agendessa supports split payments, tips and discounts. You can also manage gift cards, session packages and memberships.

Agendessa includes 12 reports covering sales, payments, appointments, occupancy, team, clients, stock and more. You can also export CSV files for your accountant.

Agendessa can send confirmations, reminders, cancellations, no-show messages, thank you messages, welcome messages and review requests after the visit. It can also send time-to-come-back messages after each service's interval, birthday messages and lapsed client messages.

Yes. You can send campaigns to client segments by email and WhatsApp. For example, you could contact lapsed clients or clients marked as to win back.

WhatsApp messages use the official WhatsApp Business Platform. Business-initiated WhatsApp messages need templates approved by Meta, and Meta charges per message.

The AI receptionist is an optional add-on that can be switched on or off from the dashboard. It answers calls, WhatsApp, Instagram, Facebook Messenger and website chat using your real services, prices, rules and free times, then books only after the client confirms.

All-in-one software for salons and appointment-based businesses: calendar, online booking, client records, payments, marketing and reports. An AI receptionist can be added as an option.

Yes. Agendessa builds a complete website with pages for services, prices, team, gallery and blog, with booking right on the page, in up to 5 languages. Use it on an Agendessa address or on your own domain. The website is a separate add-on you can switch on whenever you like.

31 industries: hair, nails, lashes and brows, beauty, massage, spa, barbers, PMU, laser, physiotherapy, clinics, pet grooming and more. Each one gets the right services and client record.

Yes. Import clients, services, team and future appointments from a file exported from Fresha, Booksy, Evobeauty, MERO or Excel.

No. We take no commission on your clients, including the ones who book online.

On servers in the European Union. Signed forms and client photos are visible only to the salon's staff.

Romanian, English, Polish, German and Italian, for the dashboard, the booking page and messages to clients.

It's an option you switch on whenever you want. It answers the phone, WhatsApp, Instagram and website chat, checks free slots in your calendar and makes the booking. Before every booking it repeats the details and asks the client to confirm.

It politely says it will check and hands the conversation to a team member, who sees it straight away in the dashboard.