Free tool

Cancellation policy generator

Choose your rules and get a clear cancellation policy for your booking page, website or front desk.

Your cancellation policy

Check that your policy follows the consumer protection rules in your country before you publish it.

Do this automatically with Agendessa

With Agendessa your policy is shown when clients book online, deposits can be paid by card on your own Stripe account and reminders go out automatically.

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Frequently asked questions

Do I have to charge a fee for late cancellations?

No. Many businesses start without a fee and only add one if late cancellations become frequent. The generator also works with no fees at all.

Where should I show the policy?

On your booking page, in confirmation and reminder messages, on your website and at the front desk. Clients accept rules more easily when they see them before they book.

Is the generated text legally binding?

It is a starting point. Rules on deposits and fees differ from country to country, so check the text before you use it.

Link to this tool

You are welcome to share this tool or link to it from your website, blog or newsletter.