agendessa
Free tool
Booking rules template for sports courts and studios
The rules players should know before they book: how booking works, how late they can cancel, what happens if they are late and what equipment is allowed. For padel, tennis, five a side, squash or studios for hire.
The template is a starting point, not legal or tax advice. Rules differ between countries and change over time, so have it checked by a lawyer or accountant before you use it.
Download the PDF templateHow to use it
- Download the PDF and fill in your venue name and your numbers: cancellation hours, fees, minutes of grace.
- Put the rules up at reception and on your website, next to the booking button.
- Include a link to the rules in the booking confirmation message.
- Apply the rules the same way to everyone, so there is nothing to argue about.
What the template contains
The full text of the template. You fill in the blank lines.
Booking rules
- Venue name:
- Address:
- Phone and website for bookings:
- In force from:
1. Booking
Bookings are made online, by phone or at reception. A booking is confirmed once you receive the confirmation message.
The minimum booking length is minutes.
Payment is taken (when booking or on arrival).
Regular weekly bookings are arranged with reception and paid .
2. Cancellation
You can cancel or move a booking free of charge at least hours before.
Later cancellations are charged of the booking price.
If you do not turn up and do not tell us, you pay of the booking price.
3. Late arrival
Your booking starts and ends at the booked time. Arriving late does not extend it.
After minutes without notice, the court may be given to someone else and the booking is still charged.
Please leave the court on time for the next players.
4. Equipment
Only footwear suitable for the surface is allowed on court.
Rackets, balls and other equipment can be hired at reception for .
Hired equipment is returned in the condition it was given. Damage is charged.
5. Safety and conduct
Children under must be with an adult.
Each player knows their own health and plays within it.
No smoking, glass or animals on court.
Respect other players, staff and the venue.
6. Weather (outdoor courts)
If the court cannot be used because of the weather, the decision is made by .
In that case the booking is moved free of charge or refunded: .
7. Personal data
We use your name, phone and email only for bookings and related messages, for as long as the law requires. You can ask to see, correct or delete your data at any time.
I have read and accept the booking rules.
- Player, signature:
- Reception, signature:
- Date:
Do this automatically with Agendessa
With Agendessa, players book courts online, pay when they book and get reminders. Weekly regular bookings repeat on their own.
Frequently asked questions
Can I ask for payment when people book?
Yes, especially at peak times. State clearly when payment is taken and when it is refunded.
What should I say about weather for outdoor courts?
Say who decides the court cannot be used and what the player gets: a free move or a refund.
Do the rules protect me from liability?
Not fully. Liability is set by law and differs by country. For that part, ask a lawyer or your insurer.
Link to this tool
You are welcome to share this tool or link to it from your website, blog or newsletter.
