agendessa
Free tool
Recall message templates for your clients
Ready to copy texts for the moment a client is due back: the 6 month checkup, the yearly service, the tyre change, the membership renewal. Add your business name and link, then copy.
Words in curly brackets are replaced with each client's details, by hand or automatically by your booking software. Everything runs in your browser. Nothing you type is saved or sent anywhere.
6 month dental checkup
When to send it: 6 months after the last checkup, two weeks before the client is due.
Subject: Time for your 6 month checkup
6 month dental hygiene visit
When to send it: 6 months after the last hygiene visit, two weeks ahead.
Subject: Your 6 month hygiene visit is due
Yearly boiler or air conditioning service
When to send it: A year after the last service. For boilers, early autumn. For air conditioning, spring.
Subject: Your yearly service is due
Seasonal tyre change
When to send it: In autumn before the first cold spell, and in spring once the cold has passed.
Subject: Time for your seasonal tyre change
Car service
When to send it: A year after the last service or at the mileage the manufacturer recommends, two weeks ahead.
Subject: Your car service is coming up
Gym or court membership renewal
When to send it: 7 days before the membership ends, with one follow up on the day it ends.
Subject: Your membership ends soon
Regular cleaning visit
When to send it: At the interval agreed with the client (monthly, quarterly) or 3 months after the last deep clean.
Subject: Book your next clean
Regular pest control treatment
When to send it: At the interval advised at the last visit, usually 3 or 6 months, or before the warm season.
Subject: Your next pest control treatment is due
Follow up medical appointment
When to send it: On the date the doctor recommended at the last visit, one week ahead.
Subject: Your follow up appointment
Rules for recall messages
- Only message clients who agreed to receive messages from you.
- Say why you are writing and when the last visit was. The client should get it from the first sentence.
- Use one link that goes straight to booking, not to your home page.
- Give the client an easy way to stop receiving this kind of message.
- Send one message and at most one follow up for the same visit.
Do this automatically with Agendessa
Agendessa sends recall messages automatically, on the right date for each client, with your booking link.
Frequently asked questions
Can I use the texts for free?
Yes. Copy them, change them as you like and use them in your business.
What do the words in curly brackets mean?
They are the places for the client's first name, your business name and your booking link. Booking software fills them in automatically for each client.
Can I send recall messages to anyone?
Only to people who agreed to receive messages from you. The exact rules differ by country and by channel, so check them for your country.
How often should I send them?
Once, at the right time for the visit, and at most one follow up if the client does not reply.
Link to this tool
You are welcome to share this tool or link to it from your website, blog or newsletter.
